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Job Title: Housing Stability Navigator

Location: MCSA and within the local Muscatine Community

Job Type: Full-Time; may include some evenings

Salary Range: $40,000 and up based on experience

 

Position Summary:

MCSA’s Housing Stability Navigator provides supportive services to individuals and families at risk of or currently experiencing homelessness. This role focuses on housing stability by offering case management, resource navigation, and financial assistance coordination through MCSA’s emergency shelter programs. The Housing Stability Navigator works closely with clients, landlords, community partners, and service providers to ensure timely placement into housing and long-term stability.

 

Key Responsibilities:

• Conduct comprehensive intake and needs assessments to determine program eligibility and develop individualized housing stability plans

• Assist clients with locating and securing safe, affordable housing, including negotiating with landlords and conducting housing inspections as needed

• Provide ongoing case management, including goal setting, budgeting support, employment assistance, and connection to mainstream benefits and services

• Collaborate with landlords, property managers, and housing providers to maintain housing placements and resolve issues

• Maintain accurate and timely documentation in electronic case management systems (e.g., HMIS)

• Monitor client progress and provide follow-up support for housing retention and stabilization

• Participate in staff meetings, trainings, case consultations, and community collaborations

• Adhere to all agency policies, funding regulations, and confidentiality standards

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Qualifications:

• Bachelor’s degree in Social Work, Human Services, Psychology, or related field (required)

• Minimum of 1–2 years of experience in case management, housing services, or related field

• Knowledge of trauma-informed care, rapid rehousing, and housing-first models

• Familiarity with local resources and services for low-income populations

• Excellent communication, problem-solving, and organizational skills

• Ability to work independently and as part of a multidisciplinary team

• Proficiency in Microsoft Office and case management systems (experience with HMIS a plus)

• Valid driver’s license, reliable transportation, insurance, and ability to travel locally

• Must complete a criminal/child/dependent adult abuse check
   

Working Conditions:

• Primarily office-based with regular field work (e.g., home visits, housing inspections)

• May require lifting up to 25 lbs, standing, walking, or driving for extended periods

• Occasional evening hours depending on client needs or program requirements; ability to flex hours on a weekly basis

 

If interested, please respond by email to Teresa Cardoza, Shelter Supervisor, tcardoza@mcsaiowa.org.

 

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability.