How to start:

• Call 833-739-0065 or visit MCSA during business hours.

• ​A staff member will complete a short intake with you (takes about 10–15 minutes)

• We’ll submit your intake the same day so a housing partner can follow up.

What to expect:

• A housing provider will reach out within 3–5 business days.

• If you don’t hear back, call us and we’ll help follow up.

• You do not need to bring documents to start. Share only what you’re comfortable sharing.

If you’re unsafe or in crisis

• Immediate danger: call 911.

• Mental health crisis: call/text 988.

• Domestic violence: if it’s safer, call from a private phone or visit in person. You can also call our 24 hour Crisis Line at 563-263-8080.

Privacy & respect

• You can skip questions you’re not comfortable answering—you’ll still get help.

• Interpreters and accessibility accommodations are available.

Questions? Call 563-264-3278

FAQ:

Is this the same as getting a shelter bed today?
No.  This intake connects you to housing services. For same-day shelter options, call us and we’ll discuss what’s available now.

How long until someone calls me?
Usually within 3–5 business days. If you don’t hear back, call MCSA and we’ll help follow up.

Do I need ID or paperwork to start?
No. We can begin with basic information and add details later if needed.

Will my information be shared?
We securely submit your intake to partner housing agencies only to connect you with services

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